Draft - version 2026-10-12. This summary will be replaced by the full agreement.

Brand Agreement

This is a short summary, in plain English, of how Expeio works with your brand. You accept it when you create an account.

1. Expeio is the seller

   When your products are sold to a business in the UK, Expeio is the seller of record. That means Expeio, not your brand, is the legal seller on that sale. Today this covers sales to businesses in the UK only.

2. Your Shopify store

   Expeio connects to your Shopify store so that it can read your orders and payouts.

3. How payment is taken

   Expeio collects the payment for these sales through Shopify Payments.

4. What Expeio keeps

   Expeio keeps its fee, as shown on the pricing page. It also keeps a flat fee for each chargeback that is lost.

5. UK VAT

   UK VAT on UK sales is held back from what you are paid. Expeio pays it to HMRC.

6. When you are paid

   You are paid every Friday, for the payouts that have arrived by then. A statement comes with each payment.

7. Refunds and chargebacks

   Refunds and chargebacks are taken out of your later payouts.

8. Records

   Expeio keeps its sales and tax records after an account is deleted.

9. Ending it

   Either side, you or Expeio, can end this arrangement.

10. This version

    This is version 2026-10-12. When you create an account, we save this version number and the date and time you accepted it. If the text changes, the version changes.

Questions about any of this? Email hi@expeio.com before you create an account.